FAQ
Frequently asked questions
If you have questions, chat with our team — we reply in minutes.
Eligibility depends on BMI, clinical history and goals. Our quiz does an initial screening and the doctor confirms during the consult.
Yes. We only work with licensed pharmacies and brand medication (Wegovy®, Ozempic®, Mounjaro®) with cold-chain delivery.
You can pause or cancel directly in the app — no cancellation fees.
Your doctor and our team support you 24/7 to adjust dose and minimize side effects. It's safe when properly supervised.
From $149/mo, all-inclusive (visit, medication, app). See our plans page to compare.